Showing posts with label listening. Show all posts
Showing posts with label listening. Show all posts

Sunday, February 2, 2020

Is anybody listening?

A few years ago, I read of a poll of dog owners, 25 percent of whom said their pets were better listeners than their spouses.  Cat owners came in at 14 percent. How can a married couple not listen to one another?

Why is listening so hard for people to do?  Why do Republicans in Congress right now not listen to their constituents, and to reason and common sense, and vote for a real trial of Donald Trump?  Why do they listen to his endless lies and cover-ups?  And what about listening to the inner voice of conscience that says laws have been broken?

Politics aside, paying attention to one another in a busy, noisy world of self-promotion is an important issue.  A great deal of the problem has to do with the ego and the habit of caring mainly about ourselves, not caring enough about the person we are with to put aside our own agenda and just pay close attention before responding.  This is a habit that must be learned.

If I were to give a class on listening, I would use Erich Fromm's book, "The Art of Listening," in which he lists some basic guidelines, which I summarize:

1.   The first step is the complete concentration of the listener. He or she has to banish all thoughts and be free and receptive.
2.  The listener has to be imaginative, able to put himself in the shoes of the person who has something to say.
3.  This means the one who listens well has some empathy: "to understand another means to love him," says Fromm.
4.  If understanding and loving are separate and not linked, he concludes, the door to real sharing, communication, and listening is forever closed.

The door has often been closed in many of the lunches and dinners I have endured in the past few years. People anxiously talk about their experiences and have little interest in asking questions about my experience or ideas. When I speak, they hear me but just continue talking....So to Fromm's list of essentials I would add patience, humility, and inner peace.  And I would add silence: the good listener silences his mind as well as his cell phone, and on this foundation is ready to give full attention to another. Such attention is a form of love.

Wednesday, August 21, 2019

Brilliant Writing

When would-be authors ask me what great writing is, I usually ask them what they've read and am invariably distressed to see how little reading they do.

A better response might be to ask them, "Do you read Anthony Lane in the New Yorker? You should. You will learn what great writing is."

Lane is the main reason I maintain a subscription to that magazine since his witty and literate film reviews are gems. Not long ago I found on sale his book of reviews (book as well as movie reviews) called "Nobody's Perfect."   As I skim through these brilliant essays on everything from The Godfather to obituaries in the New York Times to T. S. Eliot, whose work he studied at Trinity College, Cambridge, I delight in the wide range of his interests and tastes, from high to low-brow. He puts just as much attention on the latest Hollywood non-starter as on Nabokov or Shakespeare on film (the topic of one of his longer essays).  And it is obvious that he has honed and polished his sentences to a high gloss, a great gift to any reader.

I read Anthony Lane with (I must admit) a bit of envy at not being a Brit, the kind of highly literate guy who seems to have read everything and seen nearly everything else and who expresses himself with panache.  American critics and actors rarely seem to have the range and depth that make writers like Lane sparkle without being snobbish.

In his most recent review (August 26, 2019), Lane makes a memorable comment about the importance of listening, about how it is the most "delicate of the dramatic arts."  He cites an anecdote from the life of Alec Guinness, who was told by a senior actor doing Shakespeare, "Don't just look at me. Listen. Listen."   What applies to intelligent actors also applies to everyday life. I spent several hours at a dinner party recently across from a couple who were interesting to talk to but whose faces registered no feeling, no interest in who I was; they were not really paying attention to who I was. We shared opinions and experiences but went away as strangers.  They never asked me any questions in an effort to know me. They heard  what I said but never really listened.

That evening, I watched Ingrid Bergman, in close up shots, in Hitchcock's "Notorious" and I saw a woman I could know, a face that registered fear and love and regret and so much more.  She was really listening.

I am grateful to Anthony Lane for mentioning this topic in his typically thoughtful review, and I am grateful to writers like him who make the ordinary (movie review) into something special, a work of art in itself.

Monday, July 8, 2013

Is Anyone Listening?

My wife and I had dinner recently with a couple who talked non-stop, barely stopping to eat, much less to pay attention to us unless we forced our way into the "conversation."

This happens a lot to me. A shared meal should be a relaxed opportunity to be present to one another.  The daily pressure of living should be put aside so that each person can give attention to what is happening in the present, to the person as person who is with us. Otherwise, the get-together, like our recent dinner, is like a therapy session in which the others vent their unconscious anxieties.

Such people are good and loving people who are, for the most part, not arrogant or as self-centered as they seem.  Why have they not learned the basic art of conversation?  I guess because there is so little of it around.

The violence in our society never surprises me, given the pressure and the speed with which most people live.  Even when they sit down to eat, they remain wound-up, unable to put their own agendas aside for ten minutes to take in fully who they are with.

What does it feel like to be listened to fully?  Kay Lindahl asks this question in her book The Sacred Art of Listening.  Her answer: when I am listened to, I am taken seriously, given a chance for my creative inner self to emerge, and so I recall who I really am. It is an empowering experience in a society that does not listen well.

I have used the famous example before of Joshua Bell playing his Stradivarius in the Washington, D.C. Metro some years ago, an experiment to see how many commuters would stop and listen.  Very few did.

I have stopped getting upset at lunch or dinner companions who engage in monologues. I know it is bad for my digestion and blood pressure to want to scream, "But what about me?"  I try to understand how fear governs our lives and that the best-intentioned people often will never be good listeners.

To be fully present to another is a gift of love; how seldom, in the excited rush of daily life, do we realize this?  Slowly down might be a good start toward making us a more listening people.

Tuesday, January 8, 2013

Is Conversation Dead?

To say that conversation is a declining art does not seem like a new insight; in fact, people have been complaining about the challenge of maintaining a true exchange between two or more people for centuries.

In his history of conversation, Stephen Miller discusses in detail the type of intellectual exchange valued by Hume, Dr. Johnson, Ben Franklin, and others during the 18th century and contrasts this with the often emotional, often angry interchanges that too often characterize conversation today.

He cites my late professor Walter Ong, the Jesuit polymath, who said that conversation means persons communing with persons; his focus was on interiority. Whether such our culture of talking can live up to this ideal is questionable; it was questionable in 1558, when Giovanni Della Casa wrote that good conversationalists are hard to find.

People meet to chat, have lunch, discuss books and hook up in various ways for interpersonal dialogue, yet the result is often one-sided. I think of how many people I have met who give monologues; there is no real exchange. They appear totally wrapped up in their own lives and problems. They pay perfunctory interest in me and my ideas and do not know how to listen.

To listen is an art requiring patience and the humility to put one's ego aside for a while as we focus attention fully on the person speaking, rather than pretending to listen while thinking of ways to respond.  Often this inability to be a good listener is motivated by a desire to "win"--as if conversation were argument. What is also missing in many conversations is politeness, an essential ingredient in true conversation, as Miller shows.

For Miller, conversation has no real purpose except pleasure. It seems to me that its purpose is to stimulate ideas and learn, not to give advice or push an agenda or offer a confession. It requires practice and a certain period of time. It assumes a less hurried pace of life than most of us live today.

Ben Franklin agreed with Hume, Addison and Johnson that the art of pleasing in conversing does not come naturally; like good manners, it must be cultivated. Few of my students know how to have a class discussion; they make a point, when pushed, and don't know how to keep the ball going.  Where are their models?

People, hungry for conversation, turn to talk radio or talk shows on TV, which offer no real conversations at all: they are full of advice and self-promotion.  Or people turn to conversation avoidance devices--cell phones, I-pods, and the rest. No wonder an Amazon reviewer, Miller reports, wrote that "conversation is dead now."*

Miller's book would be a stimulating topic for a real conversation. He covers the waterfront from the classics to Jerry Springer and Eminem. He could say more about the obvious speed of our postmodern lives, making time for real conversation rare; but his intellectual history of what is essentially an intellectual pursuit (stimulation of ideas) is worth reading. And conversing about if you can find a partner who listens.

*I just received an email picturing young people at sports events, museums, beaches, and restaurants and staring at their cell phones.  What Einstein predicted has come true: he feared that technology one day "will surpass our human interaction. The world will have a generation of idiots."
So much for conversation and discussion.

Sunday, June 17, 2012

Wanted: Patience

Patience, that elusive and difficult virtue, is always in short supply. As I dealt recently with several friends in turmoil, I asked myself, can patience be taught?

How can I help a student of mine whose family, like him, acts impulsively, often with anger and criticism? When I hear myself saying, "Be patient," I realize how useless and absurd it is.

We are all impatient in our daily lives--with stupid politics, advertising, telephone solicitation, traffic problems--and sometimes with good reason. It takes heroic saintliness to rise above these irritations and smile with patient understanding.

Earlier in my career, I investigated the history of patience in philosophy and the arts, with special focus on the Stoic and Christian meanings this word accrued over the centuries. I was fascinated to learn how much had been written about patience as spiritual fortitude, and how this is found in Shakespeare, Milton, and other writers of the English Renaissance, which I taught. The result was my first boook, The Triumph of Patience.

Although I learned a great deal about the virtues of resistance and endurance as they were once understood, I was no better off dealing with my own impatience over trivial mistakes or dealing with others. I sometimes see patience as a result of fear, leading to anger: fear that we are not being heard, not being respected, not getting what we deserve, or simply running out of time as we sit stupidly in front of a non-functioning light or clerk or computer.

We seem hard-wired to be impatient and angry, like the protagonist in Russell Banks's fine novel Affliction, which I am reading. It is a study in male violence, among other things, and has good insights into postmodern masculinity. The full meaning of its title will become clear as I read further.

I want to say to this character, as to my impatient student, "Slow down. Breathe. Listen. To listen well is a great skill that means putting your own ego on hold for a while so you can give full attention to another. And when you speak, think of what you are going to say so that you don't blurt out something harmful to others or embarrassing to yourself or both."

Yet no one can undo the schooling in impatience that is acquired from one's upbringing and one's culture, which moves a ever-more increasing speed. So perhaps the best I can do is try to slow down myself, listen patiently, and try to be a model of what patience might be.

Obama seems to be a patient man, rarely unruffled, or so it seems. Yet as a leader, he recently advocated action on various social and economic issues that cannot wait: like civil rights, he said, we cannot afford to be patient in the midst of crises that we are responsible for solving.

But on the personal and family level, waiting patiently is often just what is needed when conflicts arise. If impatience is like anger, patience is like love: hence the Bible says, "Love is patient." This is not romantic love, of course, but love in the fullest sense, the love that leads us to see others as worthy of caring, respect, and selflessness. It is the love that endures all things.

We all need a daily dose of patience; its source is within each of us.